Retail lending · Collections · Governed AI

Make AI deliver measurable financial impact.

IDAI is a boutique practice for financial institutions that need recovery economics and AI programs to show up on the P&L — starting with digital self-pay and collections orchestration, expanding to governed value realization across the lending stack.

Credibility

Built from operator work inside regulated retail lending — not from a generic AI deck.

Collections digital strategy

Self-pay doubled

End-to-end digital collections redesign on a large retail auto portfolio: propensity selection, payment-friction reduction, and campaign discipline that produced ~₹2.2 Cr annualized savings in the first production cycle.

Deep-bucket recovery

Skip & write-off partnerships

Fintech recovery partnerships and operating design for segments traditional field models under-served — material contribution relative to a full-year PBT base.

Credit decisioning

AI underwriting pilots

Led analytics and deep-learning underwriting pilots across high-volume consumer finance — including design of test / control discipline and executive-ready trade-off frontiers.

Regulated platform build

Online lending & payments

Zero-to-one online seller-finance platform work inside a major private bank, including early cloud-data governance clearance, plus payments P&L ownership on a merchant acquiring surface.

Recognized at NPCI Bharat BillPay's global innovation challenge.

SelfPay

The Cure Ladder for modern collections outcomes.

Identify good-bounce customers. Orchestrate voice, SMS, WhatsApp, and IVR with rising intensity only when justified. Convert a structural share of ~₹200 field economics into digital recovery near payment-rail cost — then hand residual risk to the right specialist team.

India-ready rails. Globally portable logic.

Impact

Three engagements. Fixed scope. Public investment floors.

Digital Collections Diagnostic, AI Collections Pilot Operating Partner, and Governed AI Value Realization — for institutions that want evidence before scale, and a partner who has carried the operating scars.

From USD 4,500 · India from INR 3.5L

Perspectives

Recent Insights

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Value Realization - Jan 12, 2026

AI Value Is a Finance Discipline

Treating AI as a finance discipline aligns use cases to capital efficiency, operating risk, and measurable return windows.

8 min read

Governance - Nov 3, 2025

Operating Models for Governed AI

A governed operating model lets institutions scale AI without creating uncontrolled model risk or fragmented ownership.

7 min read

Confidential Discussion

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